Online customer service is still one of the most frequently overlooked aspects of running a successful online business. Yet, in the highly competitive world of Internet business, it could be (and should be) the one thing that sets you apart from your competition!
Most Internet businesses that have a drive to succeed focus all of […]
In addition to Google’s Froogle shopping service (still in beta), which features a searchable database of online merchants, Google is also beta-testing their Google Catalog service. Google Catalogs provides a searchable central repository of hundreds of mail-order catalogs.
The service includes the full scanned contents of the catalogs, not just a photo and subscription information. And […]
Have you ever gone grocery shopping just before a holiday? The aisles are packed with people pushing carts, shelves need restocked, all the checkout lanes have long lines…not a fun experience.
Just like in-person shopping, making online shopping easy and painless is key to getting customers to purchase from your store.
Advertisement
Let’s examine the internet shopping process […]
Congratulations! You created an impulse in a customer to buy your product. One small catch? without some way to take their credit card number, your sale is as good as gone. One of the most important ways to grab that sale NOW, is to have your own Visa/AMEX/MasterCard merchant account tied to your shopping system. […]
Can you encounter the number of times where a Credit Card Sale was generated, only to receive a “Refund Notification” from your contracted e-commerce processor on behalf the “customer”?
Welcome to the electronic world of “cyber-shoplifting”.
Unscrupulous surfers, disguised as potential “customers”, systematically opt to ordering goods (using credit cards) in electronic form of delivery, only to […]
